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M
markmn
Inspiring
June 29, 2021
Question

Failure to Launch

  • June 29, 2021
  • 2 replies
  • 274 views

How to get Stager to run after installing? I always get message about starting trial or purchasing? repeated installs and CC restarts

 

ty

M

This topic has been closed for replies.

2 replies

Srujani Kamineni
Community Manager
Srujani KamineniCommunity Manager
Community Manager
June 29, 2021

Hi! You would need an active license to use Stager, this could be trial or your subscription. Could you confirm if you tried activating your trial on CC desktop? You can do this by scrolling to Stager in the CC desktop app and clicking on Start Trial button. You can also purchase the plan here.

 

M
markmnAuthor
Inspiring
June 29, 2021

no trial button to click on

see video attached

ty

mark

M
marcol91228428
Participant
June 29, 2021

Hello mark mn, You could try these options and see if the problem can be solved:

Try signing out of creative cloud desktop and back in. 

You can only be logged in on 2 devices at a time.  If you’re on a third device you may need to log out.

Best,

Marco

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