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Participant
August 8, 2022
Question

falar com suporte ser humano

  • August 8, 2022
  • 2 replies
  • 189 views

Existe algum canal de comunicação com a Adobe além desse 0800 fake que eles passam? estou ha horas tentando falar com um ser humano a respeito de cobranças indevidas no meu cartão e os únicos lugares possíveis são robôs que obviamente não resolvem nada

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2 replies

Nancy OShea
Community Expert
Community Expert
August 9, 2022

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen

Type AGENT followed by Enter key. Wait for a human.


Telephone Monday - Friday, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
August 8, 2022

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730