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Participant
July 28, 2021
Question

fallos

  • July 28, 2021
  • 2 replies
  • 181 views

una lastima que una empresa tan buena falle por la base. Tuve que cancelar mi cuenta desde 2013 para poder cambiar el numero de iva, y me tuvieron mareando la perdiz con datos supuestamente borrados (que no lo eran) para dar de alta y suscribirme otra vez. El día que salga un software comparable, dejo Adobe.  Estan muriendo de éxito.

 

oscar Siches

    This topic has been closed for replies.

    2 replies

    John T Smith
    Community Expert
    Community Expert
    August 5, 2021

    Sorry, nobody here can help with an account or payment problem
    This is a public forum, you need the link to Adobe support, not other users
    Be sure to remain signed in with your Adobe ID before accessing the link
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
    -make sure that your browser does NOT block ads, scripts, or pop-ups
    -you must also allow 'cookies' in your web browser for the link to work
    This link will go directly to the chat option
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person
    -Meaning type in the word Agent without the quote " " marks
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    - or https://helpx.adobe.com/contact/phone.html
    .
    Also: beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

    Peru Bob
    Community Expert
    Community Expert
    July 28, 2021

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

    Participant
    August 5, 2021

    so far, no help.