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Participant
May 19, 2021
Question

false payment

  • May 19, 2021
  • 1 reply
  • 201 views

HI! I have a error with my payment. So, I tryed after 2 months to pay again, i will pay and for the months that i hadnt access? 
Now, I have a notification that my next payment is programmed for June but we have May and adobe has getting from my account 15€, but my monthly payment is 20€. Can you help me?

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1 reply

Community Expert
May 19, 2021

Hello @iliani5EFC,
Sorry to hear that you are facing trouble. Unfortunately, you won't find the help you need at these forums. These are peer-to-peer forums, with no one here having access to your account information. You need to contact support.
To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan