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halilyolcu
Participant
August 3, 2026
Question

FAZLA TAHSİLATIN İADE TALEBİ

  • August 3, 2026
  • 3 replies
  • 13 views

merhaba AB05473500456CTR sipariş edilen ürün GEÇEN SENE SATIN ALMIŞTIM, FATURALARIM AYLIK 458 TL OLARAK SİSTEMİNİZDE GÖRÜNÜYO FAKAT TEMMUZ AYIIN 12SİNDE KARTIMDAN 584,20 TL VE 13 TEMMUZDA 486,75 TL TAHSİL EDİLMİŞ. DİĞER AYLARA DA BAKMADIM AMA DAHA ÖNCE DE BÖYLE BİR SORUNLA KARŞILAŞMIŞTIM. BU SORUNU GİDERMEK VE KARTIMDAN ALINAN FAZLA ÖDEMELERİN TAMAMINI İADE ALMAK İSTİYORUM. Yardımınız için teşekkür ederim.

    3 replies

    John T Smith
    Community Expert
    Community Expert
    August 3, 2026

    This is a public forum, not Adobe support... other users can't see your account to help
    This is the correct way to contact support
    https://helpx.adobe.com/contact.html?rghtup=autoOpen

    - and enter AGENT in the box asking How can we help you?

    Jeff_A_Wright
    Community Manager
    Community Manager
    August 3, 2026

    Thank you for posting, Halilyolcu.


    I appreciate your continued use of our services, and I apologize for the confusion about the recent charges to your account.


    Please see https://adobe.ly/4pVF6mm for information about currency adjustments that have been implemented recently for a few countries, including Turkey.


    You can use the information at https://adobe.ly/4bspVuZ to review and email a copy of your recent invoices to confirm that there are no unexpected services or charges, Halilyolcu.


    Please update this public discussion thread if you have any additional questions, Halilyolcu.


    ^JW

    kglad
    Community Expert
    Community Expert
    August 3, 2026

    check your account, https://account.adobe.com 

     

    what subscriptions does it show?