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Participant
July 2, 2026
Question

FIREFLY EATING CREDITS FOR NO OUTPUT

  • July 2, 2026
  • 1 reply
  • 0 views

I am creating videos and sometimes each generation consumes hundreds of credits. Firefly consumes the credits even if the generation is failing. Obtaining money for an output that did not happen is deceiving and unethical. There should be a way to report generations with errors and a system in place to check that the output did not exists, thus return the credits to the user.

1 reply

kglad
Community Expert
Community Expert
July 2, 2026

post this in the ff forum, https://community.adobe.com/p/firefly

 

and change your title slightly to avoid a duplicate post error.