Follow-Up on Refund Request

Here is my order number:

By @.kritsakorn

@.kritsakorn 

Please keep in mind that this is a public forum, not a direct line to Adobe support, so don't list private information.

check your account, https://account.adobe.com

if you see a problem, contact adobe support. there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.