Forma de pago no se actualiza

Hi Emecho,

Hi, I can see there is an account associated with the same email ID used for the community. The subscription associated with this account has been canceled, and I’m unable to find any record of an email regarding a payment update.

Could you check if you might be using a different email ID for another subscription?

If you updated your payment information within the last 24 hours, it may take a little time for the account information to refresh. Please check again after some time.

I understand this can be confusing, and I appreciate your patience while you look into it. Let us know what you find, and we’ll do our best to help further.

Thanks
^KS