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innovative_reality5386
Participant
March 29, 2025
Question

Fraud

  • March 29, 2025
  • 2 replies
  • 150 views

Good day!
My card was charged for your service, it was fraud. I don't use your programs, please refund me!

2 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
March 29, 2025

for fraudulent use of your credit card, contact the card issuer and report.

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
March 31, 2025

Innovative_reality, I am sorry that the premium features of Acrobat did not meet your needs. Please see https://adobe.ly/44bWR7Q for information on how to cancel your active subscription. For more information on the cancellation process see https://adobe.ly/42yD0h5. ^JW

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
March 29, 2025

@innovative_reality5386 

 

I've moved your post from Using the Community to the Account, Payment, & Plan forum.

 

See this page and scroll to "I didn't buy anything recently""

https://helpx.adobe.com/manage-account/kb/billing-faq.html

 

 

Jane

 

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