Free access for Ukrainians

Question

Hi!My name is Anastasiia, I'm 18 y.o and I'm from Ukraine. Could you please advise if it is true that UA Adobe is providing free access to products due to the current situation in the country? I’m currently studying Adobe Illustrator, Photoshop, and Lightroom for my future freelancing projects and I'm wondering how can I get it for me if it is possible. Thank you!  Sincerely, Anastasiia

LinSims · Answer

You'll have to talk to Customer Support to find out if there is such a program. I, at least, have heard nothing official one way or the other about that.

Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support.

CHAT: Click the following to contact Adobe customer support staff for help:

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Disable any ad, pop-up, or script blockers.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session.

If that doesn't work, try this link, which opens a chat window directly:

https://helpx.adobe.com/contact.html?rghtup=autoOpen

PHONE: You can also search this page for a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html

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