free for 7 days

Forum|Forum|4 months ago
September 10, 2025
2 replies
93 views

At first, I applied for free use using the student account and had to wait for the university to activate it for me. So I tried it free for 7 days using my university email address. Later, my university allowed me to use it free as a student, but I haven't cancelled the free 7-day trial. Will it deduct money (deducted through TrueMoney Wallet)? What can I do?

How-to

John T Smith

Community Expert

Log in to your Adobe account and click this link https://account.adobe.com/plans

What do you see?

?

???344Author

Participant

this is my plan

kglad

Community Expert

if you're the admin of an unwanted plan, cancel. make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, check your account (https://account.adobe.com) for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

kglad

Community Expert

depends. who's the admin of the account you want to cancel?

https://helpx.adobe.com/enterprise/kb/contact-administrator.html

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