I cancelled my free adobe pro plan 5 days in, for some reason an ai assistent was also tagged along with the plan. The cancellation however only cancelled the ai assistent and now I got a notification I was billed 36 euro.
Needless to say I'm not pleased with the confusing manner this company runs its subsciptions.
Thank you for posting to this public discussion forum, Roanvt.
I am sorry for any confusion you have encountered with managing your different subscriptions, and that you did not find more value in our services. I can confirm that you successfully canceled all of your current commitments to Adobe. Any refunds issued will take up to 14 days.
You did completed the self-cancel instructions listed at https://adobe.ly/4drrd9D on three different days. If you did not intend to cancel any of your previous subscriptions, then please don't hesitate to contact us directly, Roanvt.
For more information on the cancellation and refund process, see https://adobe.ly/4diCFUM.
Please update this public discussion thread if you have any additional questions, Roanvt. ^JW
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