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Participant
October 9, 2026
Answered

Free trial

Cannot find how to cancel free trial when It is finished.  Do not want to pay for the express after the free trial period.  I do not need it as I am a 79 year old and rarely use it.

AkanshaAshra
AkanshaAshraCorrect answer
Community Manager
October 9, 2026

Hi conniet63289869

Thank you for reaching out to the community.

We checked the email address used to post your query, but we could not find an active Adobe subscription associated with it. To help us look into this further, we kindly request that you repost your query using the email address linked to the Adobe account used for the trial or purchase.

For your privacy and security, please do not share personal information such as email addresses, phone numbers, payment details, or transaction information in this public forum.

In the meantime, you may find the following articles helpful:

  1. Cancel Adobe trial or subscription:
    https://adobe.ly/4y7LVUd

  2. Cancellation details for common Adobe plans:
    https://adobe.ly/47P3mOw

We hope this helps, and please feel free to reach out if you have any additional questions.

 

^Akansha

2 replies

kglad
Community Expert
Community Expert
October 9, 2026
AkanshaAshra
Community Manager
AkanshaAshraCommunity ManagerCorrect answer
Community Manager
October 9, 2026

Hi conniet63289869

Thank you for reaching out to the community.

We checked the email address used to post your query, but we could not find an active Adobe subscription associated with it. To help us look into this further, we kindly request that you repost your query using the email address linked to the Adobe account used for the trial or purchase.

For your privacy and security, please do not share personal information such as email addresses, phone numbers, payment details, or transaction information in this public forum.

In the meantime, you may find the following articles helpful:

  1. Cancel Adobe trial or subscription:
    https://adobe.ly/4y7LVUd

  2. Cancellation details for common Adobe plans:
    https://adobe.ly/47P3mOw

We hope this helps, and please feel free to reach out if you have any additional questions.

 

^Akansha

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