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ashmeekins
Participant
March 31, 2024
Answered

"FREE" TRIAL

  • March 31, 2024
  • 2 replies
  • 471 views

FREE TRIAL IS NOT FREE!! THIS IS A SCAM!!!

 

I clicked on the FREE trail and was IMMEDIATLY charged $23 as I was cancelling my subscrition to not get charged. Not only was I TRICKED and money stolen out of my pocket when I was lied to, not i have nothing! 

 

DO NOT USE THIS COMPANY!!!! They have a motive and are using their tactics on you!!!

    This topic has been closed for replies.
    Correct answer kglad

    if you cancel within 2 week of the trial ending, you'll be refunded.  the trial is 7 days UNLESS you had a previous trial.

     

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">

    2 replies

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    March 31, 2024

    if you cancel within 2 week of the trial ending, you'll be refunded.  the trial is 7 days UNLESS you had a previous trial.

     

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    March 31, 2024

    This space is provided by Adobe, but this is not Adobe support
    Sorry, nobody here can help with an account or payment problem
    This is a public forum, you need the link to Adobe support, not other users
    Help Center https://helpx.adobe.com/support.html is a good place to start
    Be sure to remain signed in with your Adobe ID before accessing the link below
    Do be aware that wait times are sometimes long before an agent responds
    .
    You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
    You MUST also allow 'cookies' in your web browser for the link to work
    This will NOT work if you are using a VPN
    .
    This link will go directly to the chat option
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person
    -Meaning type in the word Agent in the lower right, without the quote " " marks
    or
    X (aka Twitter) tweet @AdobeCare
    .
    Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

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