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egemen_9951
Participant
September 14, 2024
Question

Free trial

  • September 14, 2024
  • 2 replies
  • 169 views

I started my free membership, there was no money on my card and after a while my membership ended, but nothing happened because there was no money on my card, now I want to cancel my membership, can you help me?

This topic has been closed for replies.

2 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
September 16, 2024

... and you'll need to type "agent" in the chat field to bypass the bot.

A
Community Manager
Anshul_NautiyalCommunity Manager
Community Manager
September 16, 2024

Hi there,

 

I have reviewed and found a Creative Cloud individual subscription registered on the Adobe ID you used to post this query.

Please get in touch with the support team if you want to remove a license from your individual subscription contract. Click on the chat icon on the bottom right corner of this page: https://helpx.adobe.com/support.html.

 

Thank you.

Regards,

A.N

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