jed_reiner_lingayo_4837

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Free Trial Cancellation

Forum|Forum|1 year ago
November 25, 2024
2 replies
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I downloaded InDesign for a school project with the free trial plan. I only used it for like 8 hours and immediately cancelled the free trial plan. But after 7 days, I received an email that I have to pay for the monthly fee. Any Adobe employee out there reading this, please HELP!

Billing

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Correct answer Kanikas

Hi Jed,

The Indesign subscription that you are referring to has been cancelled. Let us know if there is anything else we can help you with.

Thanks

Community Expert

Community Expert

and you can (and should) confirm cancellation by checking your account, https://account.adobe.com

KanikasCorrect answer

Legend

Hi Jed,

The Indesign subscription that you are referring to has been cancelled. Let us know if there is anything else we can help you with.

Thanks