Free trial for AI assistant plus had a hidden free trial for Adobe pro. I was unaware of the adobe pro free trial ending and saw that I got charged this morning and cancelled it. Will I get a full refund?

Question

My free trial for AI Assistant Plus also included a free trial for Adobe Pro for some reason and unknowingly I only got to cancel the free trial for AI Assistant Plus before it changed to a paid subscription. I noticed that I was charged this morning and cancelled the Adobe Pro subscription shortly after. Will I be able to recieve a full refund?

AkanshaAshra · Accepted Answer

​Hi @Spirited_socialite6b0a Thank you for writing to the community. After checking your account details, we can confirm that the subscription has been successfully canceled and the refund has already been processed. The refunded amount should be credited back to your original payment method within 10-14 business days. If you have any other questions or need further assistance, please feel free to let us know. We're happy to help. ^Akansha

kglad · Answer

as long as you canceled during the trial period you won’t be charged, or if charged, you’ll be refunded.

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