Skip to main content
nebojsaismypersonalname
Participant
May 23, 2026
Question

Free trial that comes with Adobe own course on Coursera platform is cancelled due to non-existing fraudulent activity

  • May 23, 2026
  • 1 reply
  • 14 views

So, I was in the middle of a project and poof my 4 month trial I’ve got through Adobe own course on Coursera.com is canceled due to fraudulent activity, although there are none.

It was all legal and legitimate, perfect for what I was planning with becoming of course paying client later on.

I’ve got the email telling me in short that fraudulent activity is detected over my account, and to call 866-493-4991 which I can’t currently. Completely insane situation.

Chat is moving me through the same loop over and over, I was so tired last night.

Is there any hope for happy conclusion?

    1 reply

    kglad
    Community Expert
    Community Expert
    May 23, 2026

    don’t call the number.

    nebojsaismypersonalname
    Participant
    May 23, 2026

    But why?

    kglad
    Community Expert
    Community Expert
    May 24, 2026

    did you reach adobe chat via that number?