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December 24, 2025
Question

Freshly renewed annual plan

  • December 24, 2025
  • 2 replies
  • 212 views

Hello all,

 

Adobe just charged my account (like 20minutes ago, I forgot to cancel it) with the fee of the annual plan, and started a new year of subscription.

I didn't wanted to renew it, but he cancellation fee is over $100.

 

Is there any opportunity to cancel the whole year without a fee?

 

Thank you.

2 replies

John T Smith
Community Expert
Community Expert
December 24, 2025

For anyone else reading this, annual subscriptions with monthly payments renew automatically... unless you cancel right after your 12th payment

kglad
Community Expert
Community Expert
December 24, 2025

...after your 12th payment is received.

Jeffrey_A_Wright
Legend
December 24, 2025

Botond, thanks for your question, and sorry you are not finding more value in our services. You can use the self-cancel steps listed at https://adobe.ly/48TIZBj to end your commitment. If you have any questions about any fees that are applied, then please click on https://adobe.ly/3KXBEHP to speak with a member of our team who can help you.

 

For more information on the cancellation process, see https://adobe.ly/4sso2oW. ^JW