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WendyMul15
Participant
March 23, 2020
Question

from private account to business account

  • March 23, 2020
  • 2 replies
  • 300 views

I'm a teacher and use adobe for my work, but I've always paid for it myself. But now my school has given my an account on their expense.

perfect, but now I've year long membership until january 2021... when I cancel that I still have to pay 50% until january!

second problem, is it possible to use my own adobe ID with the new account from my school? do I loose everthing from my private account? 

thank you very much for your input, Wendy

This topic has been closed for replies.

2 replies

Tacafy大尉
Legend
March 24, 2020

WendyMul15, good evening.
The second question, about whether you can use your personal Adobe ID as a school account, you will need to check with your school's IT administrator.

jane-e
Community Expert
Community Expert
March 23, 2020

Hi Wendy,

 

This is a user forum and we can't help with billing. Contact Adobe Customer Care:
https://helpx.adobe.com/contact.html
Click the chat icon in the lower right and type "agent".

Do not reply to scammers who may PM you.

 

Jane