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Fuat98A4
Participant
July 5, 2021
Question

Fuat Gülay

  • July 5, 2021
  • 1 reply
  • 139 views

 

Hello there
I subscribed myself
I canceled within the same hour.
but i have money. please tell me how to cancel and my money. I'm glad what you think.
Best regards

 

    This topic has been closed for replies.

    1 reply

    M
    Community Expert
    Manan JoshiCommunity Expert
    Community Expert
    July 5, 2021

    Hello @Fuat98A4,

    Make sure the plan is cancelled properly. Look at the following link for information on how to cancel your subscription.
    https://helpx.adobe.com/manage-account/using/cancel-subscription.html
    If the information does not help, then you need to contact support.
    To contact support see the instructions given at the link below
    https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
    Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
    https://tinyurl.com/y7cfrr7y

    For refund rules, refer to the following link.
    https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
    -Manan

    -Manan
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