FUI HACKEADO

Forum|Forum|3 years ago
July 31, 2022
2 replies
748 views

ME GUSTARIA COMUNICARME CON UN ASISTENTE

YA QUE HOY CAMBIARON MI EMAIL DE MI CUENTA DE ADOBE PERDÍ TODOS MIS PSD Y A LA VEZ TENGO UNA MEMBRESÍA ACTIVA.

Windows

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Correct answer Ged_Traynor

Hi

You'll need to contact Adobe Customer Care

Nancy OShea

Community Expert

None of this makes much sense. Adobe doesn't remove PSD files from your hard drive. They should be where you saved them unless your computer is broken.

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

Nancy O'Shea— Product User & Community Expert