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Participant
September 2, 2026
Answered

Funds for August were deducted from my bank account, but your website shows that payment hasn't been made.

Funds for August were deducted from my bank account, but your website shows that payment hasn't been made.

    Manan JoshiCorrect answer
    Community Expert
    September 2, 2026

    Verify that you are checking the correct Adobe account. To get details on the charge made, check the following link https://helpx.adobe.com/account/individual/billing-and-payments/payment-and-billing-issues/unknown-charge-on-bill.html

    -Manan

    2 replies

    kglad
    Community Expert
    Community Expert
    September 2, 2026

    then check that billed account, https://account.adobe.com 

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    Manan JoshiCommunity ExpertCorrect answer
    Community Expert
    September 2, 2026

    Verify that you are checking the correct Adobe account. To get details on the charge made, check the following link https://helpx.adobe.com/account/individual/billing-and-payments/payment-and-billing-issues/unknown-charge-on-bill.html

    Translate
    -Manan