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Participant
September 2, 2026
Question

Funds for August were deducted from my bank account, but your website shows that payment hasn't been made.

  • September 2, 2026
  • 2 replies
  • 7 views

Funds for August were deducted from my bank account, but your website shows that payment hasn't been made.

    2 replies

    kglad
    Community Expert
    Community Expert
    September 2, 2026

    then check that billed account, https://account.adobe.com 

    Community Expert
    September 2, 2026

    Verify that you are checking the correct Adobe account. To get details on the charge made, check the following link https://helpx.adobe.com/account/individual/billing-and-payments/payment-and-billing-issues/unknown-charge-on-bill.html

    -Manan