Skip to main content
L
ldnflds
Participant
September 29, 2020
Answered

Get credit card details from billing

  • September 29, 2020
  • 1 reply
  • 613 views

Hi there, 

I'm trying to get a list of the credit cards used to pay our CC invoices, which do not appear to be listed in the billing information. How can I get this information? 


Thanks.

This topic is closed to new replies. Start a new post to keep the conversation going.
Correct answer Dj_Creative_enthusiast

Hi,

 

Thank you for posting your query here.

 

I would like to inform you that due to security reasons, the moment a new Card details is updated or there is a change in the Contract Owner the Saved Card details is deleted automatically and that is the reason, the old card details are not avaliable in the Adobe manage portal.

 

These are peer to peer forums and no one here has access to your account information. I would request you to contact Adobe Support Team once and they might be able to locate the previous invoices and payment details. Click on the following link for Adobe Support : https://helpx.adobe.com/contact.html

 

Thank you.

1 reply

D
Dj_Creative_enthusiastCorrect answer
Inspiring
October 8, 2020

Hi,

 

Thank you for posting your query here.

 

I would like to inform you that due to security reasons, the moment a new Card details is updated or there is a change in the Contract Owner the Saved Card details is deleted automatically and that is the reason, the old card details are not avaliable in the Adobe manage portal.

 

These are peer to peer forums and no one here has access to your account information. I would request you to contact Adobe Support Team once and they might be able to locate the previous invoices and payment details. Click on the following link for Adobe Support : https://helpx.adobe.com/contact.html

 

Thank you.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices