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Participant
May 19, 2024
Answered

Getting billed twice for same thing

  • May 19, 2024
  • 2 replies
  • 197 views

I signed up for Lightroom Mobile and only use Lightroom Web and Mobile. Somehow Creative Cloud and Adobe Stock got added to my account. Two things I do not use. Apparently I'm stuck even tho I didn't approve of this and have zero need. Please advise. 

This topic has been closed for replies.
Correct answer Nancy OShea

With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/plans

How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

If you still need help, CONTACT ADOBE SUPPORT:
============
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Twitter: https://twitter.com/adobecare

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
May 19, 2024

With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/plans

How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

If you still need help, CONTACT ADOBE SUPPORT:
============
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Twitter: https://twitter.com/adobecare

Nancy O'Shea— Product User & Community Expert
Participant
May 19, 2024

Of course - as soon as I post I sort it out. Please ignore 

kglad
Community Expert
Community Expert
May 19, 2024

thanks for the update