Skip to main content
Participant
October 2, 2025
Question

Getting charged twice a month for premiere pro?

  • October 2, 2025
  • 2 replies
  • 122 views

i just realized i am getting charged $25 on the first of the month but also $33 on the last day a month for my premiere pro subscription. It says i just have the premiere pro subscription, but when looking at my billing hitory it shows the same two charges every single month under the same one. What is going on here, i need this fixed asap. I cancelled my subscription, hoping that would show me i have an extra one or something, but it says that was my adobe plan? why am i being charged twice then??

2 replies

kglad
Community Expert
Community Expert
October 2, 2025

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription?
only the plan(s) you want?

Jeffrey_A_Wright
Community Manager
Community Manager
October 2, 2025

Edit, I am sorry, but I don't see any recent transactions under the account you used to post to this public discussion forum. Please see https://adobe.ly/4pN4BG5 for information on how to locate the account from which the charges originated. ^JW

Ann Bens
Community Expert
Community Expert
October 2, 2025

Moved discussion from Premiere Pro forum to Account... forum.