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Participant
September 1, 2024
Question

Getting Robbed

  • September 1, 2024
  • 2 replies
  • 146 views

NO HUMANS AVAILABLE!!

 

ONLY A MONTHLY BILL...

FOR SOMETHING I NEVER USED.

This topic has been closed for replies.

2 replies

kglad
Community Expert
Community Expert
September 2, 2024

there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

Kanikas
Legend
September 2, 2024

Hi there, 

I see you have an active Acrobat subscription since 2 months. I believe you were not aware of this susbcription. Please tsee steps shared in this link for cancellation help: https://adobe.ly/4e9bVoS.

 

Hope this helps! 


^KS