Participant

Answered

Gmail login issues

Forum|Forum|23 days ago
June 30, 2026
2 replies
23 views

My Adobe account connected to my Gmail account but now I can’t login with Gmail because my Gmail has been locked recently.

Can I get help to log in to my Adobe account to change the email? I can provide bank transaction to confirm my purchases of Adobe products.

login issues

Correct answer ShivangiGupta

Hi @longtran,

Thanks for trying the article suggested by @kglad. In addition to that, would you mind giving a try to the steps listed here: https://helpx.adobe.com/account/individual/sign-in-and-security/security-and-recovery/cant-sign-in-with-social-accounts.html

Let us know if this helps.

^Shivangi

Community Manager

Correct answer

Community Manager

Hi @longtran,

Thanks for trying the article suggested by @kglad. In addition to that, would you mind giving a try to the steps listed here: https://helpx.adobe.com/account/individual/sign-in-and-security/security-and-recovery/cant-sign-in-with-social-accounts.html

Let us know if this helps.

^Shivangi

^Shivangi

Community Expert

Community Expert

try to change your email, https://helpx.adobe.com/manage-account/using/change-email-address.html

Participant

I can’t login to my Gmail now. Is there any other options?

Community Expert

Community Expert

you’ll need to work with adobe support via chat or social media.