good afternoon. please help me cancel all subscriptions
good afternoon. please help me cancel all subscriptions
good afternoon. please help me cancel all subscriptions
Hi there,
We appreciate you writing to us. Happy to help!
We have checked your account and we see that you have an active Illustrator and Photoshop subscription under the email address associated with the community whih has a billing issue due to which you are unable to cancel the subscription.
Since, this is a community forum, we would request you to contact our Customer Support team and you will get all the help you require in order to resolve the issue.
We are happy to share the link that can help you to connect with the Adobe Customer support via chat.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.
Please do not share any personal/confidential information like email ID, bank details, etc here. This is a public forum.
Hope the information was helpful to you. Please let me know if you have any further questions.
Sincerely,
Rashmi Swain
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