Skip to main content
L3i
Participant
May 14, 2026
Question

Good day. I have already cancelled my account last month ( April, 2026). This month , specifically May 14, 2026 charged. I have not even use the full feature of the software but still it was auto debited from my gcash. Kindly fix the issue.

Cancellation of my subscription yet charges are still auto debited.

    1 reply

    kglad
    Community Expert
    Community Expert
    May 14, 2026

    ​@L3i 

     

    check your account, https://account.adobe.com

     

    is everything cancelled?

    Translate