Greetings! A month has passed but the refund in my account hasn’t arrived yet. I cancelled my subscription the same day it was renewed.

Question

Greetings! I would like to ask about my refund. A month has passed but the refund in my account hasn’t arrived yet. I cancelled my subscription the same day it was renewed.

Manan Joshi · Accepted Answer

Refunds are made for initial purchase not for renewals.https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

kglad · Answer

and check your account to make sure you have no subscriptions https://account.adobe.com(otherwise any refunds would be applied to existing subscriptions).

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