Had a free trial, forgot to cancel, now charging me $183 to cancel

Forum|Forum|1 year ago
December 23, 2024
2 replies
603 views

I wanted to use Premier Pro for an assignment for school, so I got the free trial, forgot to cancel it, and now it wants me to pay $183 when I haven't even used it since the free trial. I can't afford this, I am a student with no source of income. I just recently got some cash for Christmas, and it immediately went into the subscription I don't want. It won't let me cancel without paying the fee I cant afford anyways. Please help.

FAQ

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kglad

Community Expert

if you are within 1 week of the free trial ending, you can get a refund by contacting adobe support. otherwise, you should read what you are agreeing to, before accepting anything "free".

Jeffrey_A_Wright

Legend

Joseph, I am sorry, but please see https://adobe.ly/3BLrtkV for common fees and charges that are applied when subscribing to Premiere Pro.

I would recommend you reach out to your school to see if they offer a Creative Cloud plan that you can use to complete future assignments. ^JW

Ged_Traynor

Community Expert

@joseph_2127 you'll need to contact Adobe support about payment/cancellation issues
Type agent in the chatbot to speak to a real person
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