Had a student subscription, got offered a new "higher price" with term of contents- cancelled, but..

Question

HelloI had a student subscription that will end in a week,I got offered to MAINTAIN it, but I the subscription will be 30% higher price per month.I chose to cancel my subscribtion (which will end in few days = whole year has passed)Question 1:Can I cancel the.. cancellation? And still get the offer I got?Question 2:Can I perhaps maintain the old price I had for the student subcription? (It included ALL products btw) Thanks

Peru Bob · Accepted Answer

The first year price is an introductory price. Subsequent years will be higher.

Eligible students 13 and older and teachers can purchase an annual membership to Adobe® Creative Cloud™ for a reduced price of $19.99/month for the first year. After the first year we will renew your contract automatically for another year at the then-current standard monthly price (currently at $29.99/month), unless you cancel.

from here:

https://www.adobe.com/offer-terms/edu_puf_promo.html

kglad · Answer

contact adobe support (if your subscription is NOT managed by your school), and ask. there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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