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January 26, 2026
Question

Has been charged my debit account even I already cancelled the subscription

  • January 26, 2026
  • 1 reply
  • 23 views

Dear Adobe Management Team,

 

Greetings.

 

kindly looking for the refund amount of 69.99€ for the subscriptions has been cancelled right after I've tried the free trial subscription that has been charged on my debit card ending with 6029 that registered in the google pay account.

 

Please awaiting for your response to my email <Removed by Moderator>

Thank you

 

1 reply

kglad
Community Expert
Community Expert
January 26, 2026

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
any subscription?

Jeffrey_A_Wright
Legend
January 26, 2026

Marlon, thanks for posting. I am sorry you did not find more value in our services. You can use the steps listed at https://adobe.ly/3LzBhDL to cancel your new commitment to Adobe through the Google Play Store. ^JW