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Participant
August 18, 2026
Question

Hello

  • August 18, 2026
  • 2 replies
  • 7 views

Hello Adobe Support,

I canceled my Adobe Acrobat free trial, but I am still being asked to pay for the subscription. I would like to confirm that my free trial has been successfully canceled and that I will not be charged any subscription fees.

Could you please check my account and confirm that there is no active subscription or pending payment?

    2 replies

    Participant
    August 18, 2026

    And I am sure I did cancel it 

    kglad
    Community Expert
    Community Expert
    August 18, 2026

    did you also have an ai for acrobat subscription that still needs to be cancelled?

     

    check https://account.adobe.com