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glamorous_Dreamebc7
Participant
Aug 18, 2026 11:04 AM UTC
Question

Hello

Hello Adobe Support,

I canceled my Adobe Acrobat free trial, but I am still being asked to pay for the subscription. I would like to confirm that my free trial has been successfully canceled and that I will not be charged any subscription fees.

Could you please check my account and confirm that there is no active subscription or pending payment?

    2 replies

    glamorous_Dreamebc7Author
    Participant
    Aug 18, 2026 11:05 AM UTC

    And I am sure I did cancel it 

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Aug 18, 2026 1:14 PM UTC

    did you also have an ai for acrobat subscription that still needs to be cancelled?

     

    check https://account.adobe.com 

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