Hello, i had a billing issue due to my previous credit card.

Question

Hello, i had a billing issue due to my previous credit card. Then i changed my credit card and even though the payment was successful i still get the 'billing issue' problem and i cannot look at anything else in plans page without solving this problem.

kglad · Accepted Answer

when changing your credit card did you follow https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

if so, try using a mobile phone's updated non-opera browser with wifi disabled to check your account.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.