Hello. I want to cancel my subscription immediately, stop any future charges, and completely remove my credit card from this account. Please help me with this.

Question

I cannot pay for this because I forgot to cancel the trial and have not used the software at all. I refuse to update my payment details. Please escalate this to a supervisor if needed, waive the outstanding balance to zero, cancel my subscription immediately, and delete my credit card from your system. I want this resolved today.

John T Smith · Accepted Answer

This is a public forum, not Adobe support... other users can't see your account to help
This is the correct way to contact support
https://helpx.adobe.com/contact.html?rghtup=autoOpen

- and enter AGENT in the box asking How can we help you?

It is not Adobe’s fault that you did not cancel the trial

Peru Bob · Answer

You will have to contact Adobe Support directly.Nobody here on this forum, even an Adobe employee, can do that here.

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