Hello, please delete the card from my account

Forum|Forum|1 year ago
October 15, 2024
2 replies
177 views

delete my bank account and don't issue an invoice every month. I don't need a photoshop subscription at the moment, thanks.

This topic has been closed for replies.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

Kanikas

Community Manager

Hi there, we hear you. If you are receiving an invoice every month, this means that you have an active subscription. With help of link mentioned above, kindly cancel your subscription and stop receiving month charges or invoices.

Thanks

^KS

kglad

Community Expert

https://helpx.adobe.com/manage-account/using/delete-adobe-account.html#:~:text=Delete%20Adobe%20Account%201%20Make%20a%20local%20copy,Then%20click%20Confirm%20delete%20account%20.%20See%20More.

S

SamuelProAuthor

Participant

no uts not working

kglad

Community Expert

contact adobe support. there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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