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MKT_Palmore
Participant
March 10, 2026
Answered

Hello. We are an educational institution, and when renewing the Creative Cloud Pro plan, how can we obtain a tax invoice for Mexico?

  • March 10, 2026
  • 1 reply
  • 15 views

When making the payment for the Creative Cloud Pro annual subscription, we need to know how we can obtain a tax invoice for Mexico. On the Adobe invoice, we are charged 16% tax, but it is not a fiscal invoice. Can Adobe issue a tax invoice for customers in Mexico?

    Correct answer Jeffrey_A_Wright

    Thank you for posting, MKT_Palmore. I only show an individual plan that is past due on its payments under the account that you used to create this public discussion thread. Please see https://adobe.ly/46Vgy4x for information on how to correct your account.


    For information on the application of value-added tax in Mexico, please see https://adobe.ly/46Vgy4x. You can also find information on how to download your invoices, which include the VAT payments, at https://adobe.ly/4rntibo.


    If you require your invoice in CFDI format, you will need to purchase our services from a local reseller, per the advice at https://adobe.ly/4rntirU., MKT_Palmore. ^JW

    1 reply

    Jeffrey_A_Wright
    Jeffrey_A_WrightCorrect answer
    Legend
    March 10, 2026

    Thank you for posting, MKT_Palmore. I only show an individual plan that is past due on its payments under the account that you used to create this public discussion thread. Please see https://adobe.ly/46Vgy4x for information on how to correct your account.


    For information on the application of value-added tax in Mexico, please see https://adobe.ly/46Vgy4x. You can also find information on how to download your invoices, which include the VAT payments, at https://adobe.ly/4rntibo.


    If you require your invoice in CFDI format, you will need to purchase our services from a local reseller, per the advice at https://adobe.ly/4rntirU., MKT_Palmore. ^JW

    MKT_Palmore
    Participant
    March 10, 2026

    Thanks!!!