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judit1235FDE
Participant
October 15, 2021
Question

Help

  • October 15, 2021
  • 2 replies
  • 195 views

good afternoon.  I have a problem that I haven't used the app for 2 months and now it took a bigger amount from me. I would like to get this money back if possible because I downloaded it once in August and also  money deduction.  Thank you for understanding

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2 replies

M
Community Expert
Manan JoshiCommunity Expert
Community Expert
October 15, 2021

Please contact support. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
    Eric Dumas
    Community Expert
    Eric DumasCommunity Expert
    Community Expert
    October 15, 2021

    Hi,

    For refund and sales advice you will need to contact your Adobe Team in your country.

    This forum is dedicated to technical support.

    Have you logged in your Adobe account to cancel the subscription?

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