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Participant
Nov 3, 2024 5:58 PM UTC
Question

HELP

HELLO I DELETED THE APP AND REINSTALLED IT I COULDNT LOG IN TO MY MEMBERSHIP I BOUGTH THE APP BY MISTAKE AND I PAID FEE CAN YOU HELP

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4 replies

Nancy OShea
Community Expert
Community Expert
Nov 4, 2024 11:32 PM UTC

Log-in to your online account below. Click on Manage Plans.  For best results, use a modern desktop browser that supports scripts and doesn't have VPN enabled.

https://account.adobe.com/plans

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE CUSTOMER CARE:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
X (formerly Twitter): https://x.com/adobecare

 

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Nancy O'Shea— Product User & Community Expert
Peru Bob
Community Expert
Community Expert
Nov 3, 2024 11:09 PM UTC

What did you buy, and where did you buy it ?

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Kanikas
Legend
Nov 4, 2024 8:07 AM UTC

Hi hümeyra_3589, 

Kindly help us understand more. As asked above where did you buy the subscription from? Do you have the download link? You can download Creative cloud with help of this link: https://adobe.ly/3Yx5upk. Hope this helps. 

 

Thanks
^KS

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kglad
Community Expert
Community Expert
Nov 3, 2024 6:18 PM UTC

what do you want to do?

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