Help!

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I just renewed my subscription, but Adobe won't get off the "subscribe" again mode. I'm sure I'm missing something somewhere, but there are no visible links to change or update.

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Jeffrey_A_WrightCorrect answer

Legend

Wkcat, thanks for posting about your new subscrition to this public discussion forum. I show that you have two subscriptions, although one of those subscriptions is past due. Please see https://adobe.ly/4cwlDSE for information on how to correct the previous subscription. You can also use the steps in https://adobe.ly/42qknM6 to cancel the duplicate subscription you started today.

Finally, please see https://adobe.ly/3EfHosY for several solutions to allow the computer to see your active subscription and exit trial mode. ^JW

Jeffrey_A_WrightCorrect answer

Legend

Wkcat, thanks for posting about your new subscrition to this public discussion forum. I show that you have two subscriptions, although one of those subscriptions is past due. Please see https://adobe.ly/4cwlDSE for information on how to correct the previous subscription. You can also use the steps in https://adobe.ly/42qknM6 to cancel the duplicate subscription you started today.

Finally, please see https://adobe.ly/3EfHosY for several solutions to allow the computer to see your active subscription and exit trial mode. ^JW

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