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Participant
June 7, 2025
Question

HELP

  • June 7, 2025
  • 2 replies
  • 200 views

I accidently cancelled my subscription. I have a project and I don't have the money for the cancellation fee and resign-up for lightroom.

2 replies

Shivangi_Gupta
Community Manager
Community Manager
June 9, 2025

Hi @jasmine_9504,

We appreciate you reaching out. I can see that you have two separate subscriptions for Adobe Photoshop and Lightroom. You have cancelled the Lightroom subscription. There is no option to revert the cancellation. However, you can speak with our support team here and check if they can change the plan for you somehow to give you the best possible option available in this case: https://adobe.ly/3HwebeN

Let us know if you have any questions.


^Shivangi

kglad
Community Expert
Community Expert
June 7, 2025

there's no other option other than to start a  new subscription and then appeal to have the cancellation fee waved (which it should be).

Participant
June 7, 2025

how do I appeal? and do I need to re-subscribe to appeal?

kglad
Community Expert
Community Expert
June 7, 2025

you can do both, at the same time if you wait until mondays pst.  an employee will need to tell you how.