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Participant
March 8, 2021
Question

Help canceling plan. Please help

  • March 8, 2021
  • 1 reply
  • 149 views

Hello , i'm trying to cancel my plan but i can't (dont see any button, can't reach the customer service..) can you help me directly please ? 

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1 reply

kglad
Community Expert
Community Expert
March 10, 2021

check https://helpx.adobe.com/manage-account/using/cancel-subscription.html
p.s. if you're cancelling an annual plan early, there's a penalty (=1/2 the cost of the remaining months).

if the above link doesn't help you cancel, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

in the chat field, type AGENT
be patient, it can take quite a while to reach a human