Help me Adobe

Forum|Forum|11 months ago
April 12, 2025
2 replies
308 views

I had an Adobe Pro plan, but I didn't want this plan anymore and changed to Adobe Standard. After a few days, I canceled the plan completely because I don't use this program at the moment. my question is why am I still getting notifications and trying to take funds from my credit card for an Adobe Pro plan where there are no subscriptions available on my account.

How to

AnandSri

Community Manager

Hello!

I hope you are doing well.

We verified your Adobe ID (email) used to log into the community and found that both the Acrobat Pro and Standard subscriptions are inactive and cancelled. For more details about the charges and conditions on the cancellations, please see these articles: https://adobe.ly/42aS3yo

https://adobe.ly/3RhedZy

I will move the conversation to the expert team so that they can assist you further.

Thanks,

Anand Sri.