Help me cancel

Thank you for posting to this public discussion forum, ​@Anto078.

I am sorry you did not find more value in our services, and I apologize for any problems you have encountered with your subscription.

The payment method you used to evaluate our services was not accepted. Please click on https://helpx.adobe.com/contact.html?rghtup=autoOpen to speak with a member of our team who can help you end your new commitment.

I don’t see any records of any previous attempts to reach us, so please use a different device if you are unable to contact anyone at https://helpx.adobe.com/contact.html?rghtup=autoOpen.

For more information on the cancellation process, see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html.

Please update this discussion thread if you have any additional questions.

​@Anto078 

check your account, https://account.adobe.com to see if you have another subscription (eg, acrobat pro or ai for acrobat).