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Participant
April 18, 2020
Question

Help me delete my account?!

  • April 18, 2020
  • 1 reply
  • 189 views

I'm trying to delete my account, and stop paying a bill, how do I go about doing this? 

This topic has been closed for replies.

1 reply

Nancy OShea
Community Expert
Community Expert
April 18, 2020

Please log-in to your account below with your Adobe ID and password.  Click Manage Plans > Cancel.
https://account.adobe.com/plans

 

Please read the TERMS you agreed to at enrollment.  Cancelling an annual plan before the 12th month of service will incur a 50% early cancellation fee.

https://www.adobe.com/legal/subscription-terms.html


If you still need help, scroll down to Support on the same page and click on Contact Adobe.

 

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NOTE: The pandemic is effecting all sectors. There are fewer available support agents and wait times may be longer than normal.

 

Nancy O'Shea— Product User & Community Expert
Participant
April 18, 2020

Thank you!