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T
Tri299747405epp
Participant
May 20, 2023
Question

Help me. pls.

  • May 20, 2023
  • 1 reply
  • 317 views

Tell me why Adobe is deducting my money from my account. my Adobe account has expired, I don't buy anymore, so why am I charged..? Please stop collecting my fees.Thanks

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
May 20, 2023

adobe subscriptions don't end unless you explicitly cancel. ie, they automatically renew.

 

do you have a teams or enterprise subscription?

T
Tri299747405eppAuthor
Participant
May 20, 2023
Early termination fee
There will be an early termination fee of US$49.95 charged to your card Visa
ending ****5999.
Why do I get such a fee, because I don't upgrade or buy any more packages
in photoshop and lightroom
T
Test Screen Name
Legend
May 20, 2023

Yes, but there's a fee for cancelling early. 50% of what you've committed to pay for the year, quite a generous discount. To avoid the fee cancel in the 12th month - if you are a day late it auto renews.

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