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Participant
July 18, 2017
Answered

HELP !!! [Need help to cancel my account]

  • July 18, 2017
  • 2 replies
  • 725 views

I really need help to cancel my account... I want only to cancel the service but i´m desperate.

Just please help me beacuse i really try but nothing that i ask or do help...

just PLEASE!!

This topic has been closed for replies.
Correct answer kglad

Manage your Creative Cloud membership

if that doesn't help you, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

2 replies

Participant
January 24, 2022

Adobe is easy to sign in for trial bad very hard to get out of it I want to cancel is taking around the world to do it help!!

 

John T Smith
Community Expert
Community Expert
January 24, 2022

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
July 18, 2017

Manage your Creative Cloud membership

if that doesn't help you, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html