HELP package creative cloud

Question

Hello,

I have annual creative cloud applications 100go and my payment come tomorrow the 16/01/2022.

But I want to change the package for the pictures package 20go. I have question, if I start this package, can I have the free evaluation ? Can I have the 14 days of cancellation ?

Thanks and best regards.

Camille.

Bonjour,

Je dispose de l'abonnement annuel creative cloud 100go et mon prélèvement est prévu demain le 16/01/2022.

Je souhaite changer de formule pour la formule photographie 20go. Je souhaite savoir, si je démarre cette formule es que je bénéficie de l'évaluation gratuite ? Es que je bénéficie des 14 jours de rétractation ?

Merci par avance pour votre retour.

Cordialement;

Camille.

Nancy OShea · Answer

No. You don't benefit because you are commited to a 12 month 1TB Photography Plan. Wait until your 12 month of service to cancel. Or cancel early and pay a 50% termination fee. At which point you may re-subscribe to the 20GB Photography Plan.

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